GDPR Compliance Policy

FoodjoyKitchen is committed to protecting the privacy of the individuals who visit our website (foodjoykitchen.com). This policy explains how we collect, use, store, and share personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data‑protection laws. By using our site you acknowledge that you have read, understood, and agreed to the practices described herein.

Last Updated: April 03, 2026

1. Types of Personal Data We Collect

Email addresses: When you sign up for newsletters, register for an account, or place an order, we collect your email address to communicate with you about your subscription, orders, and promotional offers.
Cookies and similar technologies: We place cookies on your device to improve your browsing experience, remember your preferences, and analyze site traffic. These may include first‑party cookies (e.g., session cookies) and third‑party cookies from partners such as Google Analytics.
Analytics data: We use tools like Google Analytics and Hotjar to collect aggregated data about how visitors interact with the site. This data is anonymized and used only for improving usability and performance.

2. How We Protect Your Data

We implement a range of technical and organisational measures to safeguard personal data:

SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted using HTTPS, ensuring that your information cannot be intercepted during transit.
Secure Servers: Our hosting environment is protected by firewalls, intrusion detection systems, and regular security audits. Access to personal data is restricted to authorised staff with a legitimate need to perform their job duties.
Limited Retention: We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. For example, email addresses are kept for the duration of the subscription or until you request deletion.
Staff Training: All employees and contractors receive regular training on data protection principles and secure handling of personal information.

3. Legal Basis for Processing

Under the GDPR, we rely on the following lawful bases to process personal data:

Consent: When you sign up for newsletters, create an account, or accept cookies, you explicitly consent to the processing of your data for those purposes. Consent can be withdrawn at any time by adjusting your cookie settings or contacting us.
Legitimate Interest: We process data that is necessary for the legitimate interests of FoodjoyKitchen, such as improving website functionality, marketing our products to interested parties, and ensuring compliance with legal obligations. We conduct a balancing test to confirm that these interests do not override your fundamental rights.

4. Your GDPR Rights

Under the GDPR you have the following rights regarding your personal data. For each right we provide a brief description, an icon for quick reference, and instructions on how to exercise it.

Right to Access

You may request a copy of the personal data we hold about you, including the purposes of processing, categories of data, and recipients of your data.

Right to Rectification

If any of your personal data is inaccurate or incomplete, you can ask us to correct or complete it.

Right to Erasure

You may request the deletion of your personal data when it is no longer necessary for the purposes it was collected, or if you withdraw consent and no other legal basis applies.

Right to Restrict Processing

You can ask us to limit how we use your data, for example, if you contest its accuracy or if the processing is unlawful.

Right to Data Portability

You may receive your personal data in a structured, commonly used format and request that we transmit it to another controller, where technically feasible.

Right to Object

You can object to the processing of your data for direct marketing, profiling, or other legitimate interests, and we must stop processing unless we can demonstrate compelling legitimate grounds.

Right to Withdraw Consent

If we rely on your consent, you can withdraw it at any time. Withdrawal does not affect the lawfulness of any processing carried out before the withdrawal.

5. How to Exercise Your Rights

To exercise any of the rights above, please contact our Data Protection Officer via email at [email protected]. In your request, include:

Your full name and contact details.
A clear statement of the right you are exercising (e.g., “I wish to exercise my right to access”).
Any supporting evidence that helps us identify you (e.g., a recent order number, email address, or user ID).

We will respond to your request within 30 days of receipt, as required by the GDPR. If we need additional information to verify your identity, we may ask for supplementary documentation. Where a request is denied or partially fulfilled, we will provide a clear explanation of the reasons and, if applicable, the right to lodge a complaint with a supervisory authority.

6. Cookies and Consent Management

When you first visit our site, a cookie banner appears, allowing you to accept or reject non‑essential cookies. Essential cookies required for the basic functioning of the website (e.g., session cookies) are set automatically. Non‑essential cookies (e.g., analytics, advertising) are only activated after you grant consent. You can adjust your cookie preferences at any time by clicking the “Cookie Settings” link in the banner or by using the settings in your browser.

7. Data Transfers

We may transfer personal data to service providers located outside the European Economic Area (EEA). In such cases, we ensure that the transfer complies with the GDPR by using Standard Contractual Clauses, adequacy decisions, or other legally recognised mechanisms. All third‑party processors are bound by written contracts that impose data protection obligations equivalent to those in this policy.

8. Changes to This Policy

We reserve the right to modify this GDPR Compliance Policy at any time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

9. Contact Us

If you have any questions, concerns, or wish to exercise your GDPR rights, please reach out to our Data Protection Officer:

FoodjoyKitchen – Data Protection Officer
Email: [email protected]
Website: foodjoykitchen.com

Thank you for trusting FoodjoyKitchen with your personal information. We are committed to safeguarding your privacy and ensuring a secure, transparent digital experience.